Meta app privacy policy
GLIART Meta app data is used only for GLIART-owned business support.
This policy applies to GLIART Handcrafted Art, the GliartStoreads Meta application, and GLIART business assets connected through Meta Business Manager. GLIART uses Meta Platform data only to manage the GLIART Facebook Page, Messenger customer support, advertising performance, and product catalog operations for GLIART-owned assets.
Depending on the approved feature, the app may receive Page ID, Page name, message text, Page-scoped conversation sender ID, comment or engagement information, ad campaign performance data, catalog item data, and basic profile information provided by Meta for the authorized business owner or staff member.
GLIART uses this information to let authorized staff select the GLIART Page, connect Messenger webhooks, receive and reply to customer messages, review Page engagement, manage GLIART ads, review ad spend, clicks, message conversations, website conversion performance, and maintain GLIART product catalog information.
The app does not sell Meta Platform data, does not access unrelated Pages or ad accounts, and does not send unsolicited Messenger promotions. Messenger replies are sent only after a customer contacts the GLIART Page or interacts with a Messenger entry point.
To request deletion of data associated with a GLIART Page conversation or Meta interaction, email [email protected] with your Facebook profile name, the GLIART Page you contacted, and the approximate date of the interaction.
Etsy returns and refunds
Returns follow the policy shown on each Etsy listing.
For Etsy orders, customers should review the live return and exchange policy on the exact Etsy listing before checkout. Etsy explains that each seller sets return, exchange, and refund policies for their listings.
If a return is accepted, GLIART and the buyer should confirm the return details in Etsy Messages before the item is shipped back.
Read Etsy return help
Etsy Purchase Protection
Eligible Etsy orders may qualify for Etsy Purchase Protection.
Etsy says qualifying orders may receive a refund if an item does not arrive, arrives after the estimated delivery window, arrives damaged, or differs significantly from the listing description or photos.
Customers should contact GLIART first. If the issue is not resolved after the Etsy waiting period, customers can use Etsy's case process from their Etsy order page.
Read Etsy Purchase Protection
One-year warranty
1-year warranty for confirmed manufacturer defects.
GLIART provides a one-year limited warranty for confirmed manufacturer defects in the kinetic mechanism or wooden construction under normal indoor use.
Warranty review requires the buyer's order email, product name, photos or video of the issue, and a short description. Damage from incorrect assembly, drops, water, outdoor exposure, heat, misuse, or unauthorized modification is not covered.
Custom color
Custom color orders must be confirmed before payment.
If a buyer chooses a custom color option, GLIART must confirm the requested color, finish direction, production feasibility, and timing through WhatsApp or Facebook Messenger before PayPal checkout.
Free shipping
Free shipping is included; delivery details must be accurate before checkout.
Customers must enter the correct full name, email, phone number, country, street address, city, state or region, and postal code. GLIART uses the email to send order information and follow-up support.
Import duties, taxes, or customs fees may be charged by the customer's country and are outside GLIART's control.
Cart checkout with PayPal
Website sale pricing is verified by the backend.
The GLIART cart checkout uses backend-verified product, option, quantity, and discount rules. Each product already includes the website sale price, and discount codes cannot stack with the automatic 15% multi-product discount.
If PayPal checkout has an issue, customers can send an order request from the cart page so GLIART can follow up by email.