Information collected
GLIART collects information customers choose to provide.
This may include name, email address, phone number, shipping address, country, order notes, selected products, quantities, custom color requests, chat messages, and tracking lookup details.
Technical information such as page URL, browser details, approximate location signals, device information, and usage events may be collected through hosting, analytics, security, or advertising tools.
How information is used
Customer information is used to process orders and provide support.
GLIART may use information to answer questions, recommend products, confirm custom color requests, calculate checkout totals, create order records, send order updates, provide tracking, review warranty requests, prevent abuse, and improve the website.
Payments and sales channels
Payment and marketplace partners may process customer data.
PayPal may process payment information for website checkout. Etsy and TikTok Shop US may process customer information when purchases are completed on their platforms. GLIART does not control the privacy practices of those third-party platforms.
Customers should review PayPal, Etsy, and TikTok Shop privacy terms when using those services.
Meta Pixel and cookies
Meta Pixel may measure advertising and website activity.
This website uses Meta Pixel ID 828273476783657 to help measure page views, understand ad performance, and support remarketing or audience measurement. Meta may receive information such as page visits, browser details, device identifiers, and related event data.
Customers can manage advertising preferences through Meta settings, browser privacy tools, cookie controls, or tracking protection features.
Sharing information
Information may be shared only when needed for service.
GLIART may share necessary information with payment processors, marketplaces, shipping providers, hosting providers, email or notification services, analytics or advertising tools, and support channels when needed to operate the website or fulfill customer requests.
GLIART may also disclose information if required by law, fraud prevention, dispute resolution, platform policy, or protection of website security.
Data retention
Order and support records may be kept for business needs.
GLIART may retain order records, chat history, tracking details, and support notes for customer service, warranty review, fraud prevention, tax, accounting, and legal reasons. Data is kept only as long as reasonably needed for these purposes.
Customer choices
Customers can request help with their information.
Customers may contact GLIART to ask about order information, correct contact details, request support, or ask privacy questions. Some information may need to be kept when required for orders, disputes, accounting, fraud prevention, or legal obligations.
Contact
Privacy questions can be sent by email.
Contact GLIART at [email protected] for privacy questions, order data questions, or support requests.