Meta app privacy policy
GLIART Meta app data is used only for GLIART-owned business support.
This Privacy Policy also applies to the GliartStoreads Meta application used by GLIART Handcrafted Art. The app is used by the GLIART business owner and authorized staff to manage the GLIART Facebook Page, Messenger customer support, advertising performance, and product catalog operations.
Depending on approved Meta permissions, the app may receive Page ID, Page name, message text, Page-scoped sender ID for Messenger conversations, comments or engagement data, ad account and campaign performance data, catalog item data, and basic profile information provided by Meta for authorized business users.
This data is used only to connect the GLIART Page, subscribe webhooks, receive and reply to customer messages, review Page engagement, manage GLIART ads, measure ad performance, and maintain GLIART product catalog information for GLIART-owned assets. It is not sold and is not used to access unrelated Pages, ad accounts, catalogs, or users.
If the app uses a Meta Business Manager System User token, that token is assigned by the authorized GLIART business owner inside Meta Business Manager and is used only for server-to-server operations on GLIART-owned assets.
To request deletion of Meta-related data associated with a GLIART Page conversation or interaction, email [email protected] with your Facebook profile name, the GLIART Page you contacted, and the approximate date of the interaction.
Information collected
GLIART collects information customers choose to provide.
This may include name, email address, phone number, shipping address, country, order notes, selected products, quantities, custom color requests, chat messages, and tracking lookup details.
Technical information such as page URL, browser details, approximate location signals, device information, and usage events may be collected through hosting, analytics, security, or advertising tools.
GLIART may also record anonymous storefront behavior events such as section views, product clicks, video plays, share actions, cart intent, and outbound marketplace clicks. These events use a session identifier and do not include chat names, email addresses, passwords, payment details, or shipping addresses.
How information is used
Customer information is used to process orders and provide support.
GLIART may use information to answer questions, recommend products, confirm custom color requests, calculate checkout totals, create order records, send order updates, provide tracking, review warranty requests, prevent abuse, and improve the website.
Payments and sales channels
Payment and marketplace partners may process customer data.
PayPal may process payment information for website checkout. Etsy may process customer information when purchases are completed on its platform. GLIART does not control the privacy practices of those third-party platforms.
Customers should review PayPal and Etsy privacy terms when using those services.
Meta Pixel and cookies
Meta Pixel may measure advertising and website activity.
This website uses Meta Pixel ID 2123637371429322 to help measure page views, understand ad performance, and support remarketing or audience measurement. Meta may receive information such as page visits, browser details, device identifiers, and related event data.
Customers can manage advertising preferences through Meta settings, browser privacy tools, cookie controls, or tracking protection features.
Sharing information
Information may be shared only when needed for service.
GLIART may share necessary information with payment processors, marketplaces, shipping providers, hosting providers, email or notification services, analytics or advertising tools, and support channels when needed to operate the website or fulfill customer requests.
GLIART may also disclose information if required by law, fraud prevention, dispute resolution, platform policy, or protection of website security.
Data retention
Order and support records may be kept for business needs.
GLIART may retain order records, chat history, tracking details, and support notes for customer service, warranty review, fraud prevention, tax, accounting, and legal reasons. Data is kept only as long as reasonably needed for these purposes.
Customer choices
Customers can request help with their information.
Customers may contact GLIART to ask about order information, correct contact details, request support, or ask privacy questions. Some information may need to be kept when required for orders, disputes, accounting, fraud prevention, or legal obligations.
Contact
Privacy questions can be sent by email.
Contact GLIART at [email protected] for privacy questions, order data questions, or support requests.